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Our Solutions

SAP Training and User Support Services

We ensure your teams use the system effectively and correctly with SAP training tailored to user and consultant levels. We increase SAP usage efficiency with module-based, practical, and scenario-driven training.

Even the best-built SAP system fails to deliver its value when users do not use it correctly. Wrong data entry, unnecessary support tickets and distrust in the system usually come from a lack of training. At Delwork Bilişim we give your teams hands-on, lasting SAP training based on your own processes.

Types of training

  • End-user training: step-by-step practice of daily transactions (orders, invoices, goods movements, production confirmations...)
  • Key-user training: process owners learn the configuration and become able to give first-level support
  • Consultant development: structured programmes for teams starting a career in SAP modules and ABAP
  • Go-live training: preparing every user for a new system or an S/4HANA migration
  • Onboarding training: reusable training packages for employees who join later

Modules

We organise training in the areas you need, especially finance and controlling (FI/CO), sales and distribution (SD), materials management (MM), production planning (PP), plant maintenance (PM), quality management (QM), warehouse management (EWM), ABAP development and SAP Fiori.

Our approach

  • Training takes place in your system, with your sample data and your real business scenarios.
  • A separate learning path is prepared for each role, so everyone learns what is useful for their job.
  • Illustrated user guides and quick reference cards stay with you after the training.
  • Each training ends with an assessment, and extra sessions are planned for any gaps.
  • Sessions can be held on site, online or in a hybrid format.

After training: user support

Training is not a one-off event. With on-site support during the first weeks after go-live, documents for frequently asked questions and refresher sessions when needed, we make sure good system habits last.

Frequently Asked Questions

Does the training take place in our own system?

Preferably yes. Working in your test or training client with your processes and sample data speeds up learning and makes the training directly applicable to daily work.

Do you offer remote training?

Yes. Sessions can be held on site, online or in a hybrid format; remote sessions can be recorded and watched again later.

Do we keep the training materials?

Yes. Role-based user guides and reference cards are handed over to your company and can also be used for onboarding new employees.