In line with regulatory compliance and traceability requirements in the pharmaceutical industry, Tab İlaç aimed to make its Pharmaceutical Track & Trace System (PTTS) processes more controlled, sustainable, and operationally manageable.
As Delwork, we analyzed Tab İlaç’s existing operational structure, addressed PTTS processes end-to-end, and successfully went live—delivering a solution that is now actively used in daily operations.
Challenges and Needs
PTTS Process Alignment
PTTS notifications had to be managed in full alignment with operational processes across production, warehousing, shipment, and reporting steps.
Error Risks
The goal was to reduce error risks caused by manual checkpoints and increase overall process reliability.
Traceability
Making processes fully traceable and auditable end-to-end was a critical requirement.
Go-Live Stability
Establishing a sustainable and stable setup for production use was among the top priorities.
Delwork Solution
Delwork approached Tab İlaç’s PTTS initiative not only as a technical integration, but as an operational transformation.
Business Rule Clarification
Key business rules and process steps were clarified and standardized into a consistent operating model.
Controlled Integration
Integration flows were structured into a controlled and traceable setup to increase visibility and governance.
Planned Go-Live
The go-live was managed in a structured manner, followed by stabilization and continuous improvement steps.
Outcomes
- Higher operational control across PTTS processes
- Improved visibility for issue management and faster response capability
- A stronger process foundation for audits and regulatory compliance
- A sustainable and stable setup for production use
With Delwork’s process-driven approach, Tab İlaç gained not only a successful go-live, but also a long-term operational foundation.